Returns & Exchanges

Return Window

We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in original condition with tags attached.

How to Start a Return

1. Email sales@telluridesurfshop.com with your order number and the item(s) you wish to return.
2. We will send you a prepaid return shipping label within 1–2 business days.
3. Pack the item securely and drop it off at any UPS or USPS location.
4. Once we receive and inspect the item, your refund will be processed within 3–5 business days.

Refunds

Refunds are issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error (wrong item, defective product).

Exchanges

We do not process direct exchanges. To exchange an item, return it for a refund and place a new order for the correct size or color.

Non-Returnable Items

• Items marked as Final Sale
• Items that have been worn, washed, or altered
• Items returned after the 30-day window

Defective or Wrong Items

If you received a defective or incorrect item, contact us within 7 days of delivery and we will make it right at no cost to you.